Member privacy is a responsibility we take seriously. This policy clearly sets out how cinta88 collects, stores, uses and protects your personal data — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
More than a legal document — this is our pledge to every cinta88 member about how we handle your information.
All personal and financial data belonging to cinta88 members is protected with 256-bit SSL encryption — the same standard used by Maybank and CIMB for their online transactions.
Cinta88 has never and will never sell, rent, or trade members' personal data to third parties for marketing or commercial purposes. Your data is not our product.
Cinta88's privacy policy is designed and enforced in full accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) — ensuring your rights as a Malaysian are protected.
You have the right to access, amend, or request deletion of your personal data at any time through your account settings or by contacting the cinta88 support team directly.
Cinta88 uses cookies solely to enhance user experience and for security purposes. You can manage your cookie preferences at any time through your browser settings.
Cinta88 has appointed a Data Protection Officer (DPO) responsible for ensuring PDPA compliance. Contact our DPO directly at privacy@cinta88.ws for any privacy concerns.
The foundation of cinta88's data protection commitment
Welcome to cinta88's Privacy Policy. This document clearly and transparently explains how the cinta88 platform (cinta88.ws) collects, stores, uses, shares and protects your personal information as a member or visitor to our website.
Cinta88 takes the privacy of every member seriously. We understand that your trust in us depends not only on the quality of the games we offer — it also depends on how we handle your most personal information. This policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global industry best practices.
By registering for or using any cinta88 service, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Important Note: This Privacy Policy applies to all users of the cinta88 platform, including registered members, website visitors, and individuals who interact with us through communication channels such as email, live chat, and WhatsApp.
Types and categories of data collected by cinta88
Cinta88 only collects information that is genuinely necessary to deliver our services safely and effectively. We do not collect data that is excessive or unrelated to the operation of the platform.
| Data Type | Primary Purpose | Required? | Retention Period |
|---|---|---|---|
| Name & Phone | Registration & verification | Mandatory | Duration of active account + 7 years |
| MyKad (KYC) | Identity verification & anti-fraud | Mandatory | 7 years after account closure |
| Payment details | Deposit & withdrawal processing | Mandatory | 7 years (legal requirement) |
| Gaming activity data | Transaction records & audit | Mandatory | 5 years |
| Device & IP Data | Security & fraud detection | Automatic | 90-day rolling |
| Session cookies | User Experience | Options | Until logout |
Legitimate purposes for using personal information
Cinta88 uses your personal information only for legitimate, stated purposes. We will not use your data for any other purpose without first obtaining your consent.
Right to Withdraw Marketing Consent: If you no longer wish to receive marketing communications from cinta88, you may opt out at any time via the "unsubscribe" link in our emails or by contacting cinta88 customer support. Withdrawing this consent will not affect your access to the platform's core services.
Who may receive your data and why
Cinta88 does not sell your personal data to any third party. However, in certain circumstances, we may need to share your information with the following parties:
Data Processing Agreement: All third parties who receive cinta88 member data are bound by a Data Processing Agreement (DPA) requiring them to use that data solely for the specified purposes and to comply with the security standards set by cinta88.
How cinta88 protects your information
Cinta88 employs multiple layers of security to protect members' personal data against unauthorised access, loss, misuse, or improper disclosure.
How cinta88 uses cookies and how to manage them
Cinta88 uses cookies — small text files stored on your device — to enhance your platform experience and maintain the security of your session.
You can control and manage cookies through your browser settings. However, disabling cookies may affect the full functionality of the cinta88 platform.
Your controls over your personal data
As a cinta88 member residing in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA):
How to Exercise Your Rights: Submit a written request to our Data Protection Officer at privacy@cinta88.ws stating the right you wish to exercise and your account details (full name and IC number). We will respond within 14 working days.
How long cinta88 retains your data
Cinta88 does not retain your personal data longer than necessary for the stated purposes. Retention periods are determined based on the type of data and applicable legal requirements in Malaysia.
Once the specified retention period has elapsed, your data will be securely deleted or permanently anonymised so that it can no longer be linked to you.
Information on data transfers outside Malaysia
In operating an online betting platform, cinta88 may need to store or process some of your data on servers located outside Malaysia — primarily for cloud storage services and certain international game providers.
In all cases of cross-border data transfers, cinta88 ensures that:
Our policy regarding minors
Cinta88 does not knowingly collect personal data from individuals under the age of 18. Our platform is strictly limited to individuals aged 18 and above.
Should cinta88 discover that personal data of a minor has been collected without proper age verification, we will delete such data immediately and close the account in question. Parents or guardians who suspect their child has a cinta88 account are welcome to contact us at privacy@cinta88.ws for prompt action.
How we notify you of changes
Cinta88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons.
When significant changes are made, cinta88 will notify members via:
The "Updated" date at the top of this page reflects when the most recent changes were made. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.
How to contact us for privacy enquiries
If you have any questions, concerns, or complaints regarding this Privacy Policy or how cinta88 handles your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 72 hours on working days. For formal requests under PDPA (data access, correction, deletion), processing time is up to 14 working days.
Complaints to the PDPA Commissioner: If you are dissatisfied with cinta88's response to your privacy concerns, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Personal Data Protection Act 2010.